Taking Money Out to Your Wallet
Withdrawals go back the way deposits came in where the rail allows it, so bKash, Nagad and Rocket payouts land in the wallet number registered on your account. You enter the amount, confirm that number, and we run the account checks before the request is released. Once released, the payout leaves our side and your wallet app shows the credit. If a
request sits longer than you expect, send us the request ID from the withdrawal screen — that single code carries the whole conversation.
- Pick your payout rail — Choose bKash, Nagad, Rocket, Upay or bank transfer. The wallet number on file is filled in for you.
- Enter the amount — Type what you want out and check the figure against your available balance before you confirm.
- Confirm the wallet number — Read the number once more. A wrong digit sends the payout to a stranger, and that is the one mistake we cannot undo.
- Clear the account check — If we still need documents, we say so on the request itself. Once they match, the request is released.